Help & Support
caution CIAM Decommissioning: Please be advised that the URL you are attempting to access will be decommissioned on May 15th, 2025. To ensure uninterrupted access to our services, please update your bookmarks with the application URLs listed here: CIAM Migration Overview .


Assurance: https://pas01.arm.optum.com/AuthLogin
Clearance: https://clearance.changehealthcare.com
AHI: https://ahiqa.changehealthcare.com
Customer Care Hub: https://customercare.optum.com/

Don't forget to update your bookmarks with the new URL!

If you encounter any issues while logging into the new URL, please contact our support team:
Assurance: 1-800-457-1209; email - [email protected]; https://customercare.optum.com
Clearance: 1-800-527-8133 Option 3, Option 2; [email protected]
AHI: - 1-800-527-8133 Option 3, Option 3, [email protected]
Customer Care Hub: 1(866) 371-9066

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